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Employee relations support at Virgin Atlantic

97

Of Virgin Atlantic Managers rated our case adviser's understanding of their business area and specific circumstances as excellent.

The AdviserPlus solution

The benefits

The benefits of working with Virgin Atlantic:

  • 24/7 access to case management portal and analytics solution to track case progress and volumes.
  • Consistent high-quality advice and guidance from AdviserPlus advisers who are fully immersed in the company’s culture, practices, processes and policies.
  • Assurance that people matters are being dealt with consistently and compliantly, with any complex cases or concerns referred to the in-house People team
  • Increased confidence and capability in managers to deal with people issues before engaging with HR
  • Cost and resource efficiencies created as a result of outsourcing to AdviserPlus.

Testimonial

“Fantastic service – the advice was brilliant and gave me all I needed to handle the case on my own.”

Line Manager feedback, Virgin Atlantic