Delivered by 
Employee relations transformation at Sainsbury’s
63
of line managers are self-serving ER cases, with no HR intervention
With the help of simple, digitally guided journeys, empower® transforms the way managers work and improves the consistency of employee experiences. This gives managers the flexibility to handle employee relations cases at a convenient time for them.
Case study overview
Sainsbury’s wanted a digital solution that empowered line managers to self-serve more employee relations matters at any time of day. They needed a solution that could meet their requirements:
- User-friendly, 24-hour self-service case management that enhances efficiency by empowering line managers to self-serve people matters around the clock.
- Real-time visibility of employee relations insights to help monitor case loads, and support data-driven decision-making.
- Digitalised short-term sickness processes to facilitate a proactive approach for effectively managing absence.
- Cost-effective HR technology and advisory services that allows HR to allocate more time to complex cases and strategic initiatives..
The AdviserPlus solution
AdviserPlus worked with Sainsbury’s to deliver:
- User-friendly, 24-hour self-service case management that enhances efficiency by empowering line managers to self-serve people matters around the clock.
- Real-time visibility of employee relations insights to help monitor case loads, and support data-driven decision-making.
- Digitalised short-term sickness processes to facilitate a proactive approach for effectively managing absence.
- Cost-effective HR technology and advisory services that allows HR to allocate more time to complex cases and strategic initiatives.
Testimonial
”Our successful partnership with AdviserPlus is built on collaboration. They understand the needs of our end-users and our industry, delivering a solution that is user-friendly, cost-effective, and secure. They have enabled us to transform our employee relations processes to ensure they remain employee- centric. Our experience working with AdviserPlus has been natural and easy, and their commitment to excellence sets them apart from other providers. It’s truly refreshing to see that they value our partnership and never take it for granted. Working with their team is consistently a pleasure.
Sam OfferDirector of HR, Sainsbury's
